Why your Roku streaming device is not appearing on the Roku mobile app?

The Roku app is available for free on IOS and Android devices. With this app installed in your smartphone, you can turn your device into a control center for controlling the Roku streaming device or TV. The very first step to use mobile as a controlling device is select a device from the list of devices appearing on discovery screen.

If you don’t find your device in the list, then you won’t be able to connect to it. To fix this issue, you need to troubleshoot the problem at the earliest. Before this you must diagnose the problem then only you will be able to fix it.

What do you need to check first?

Before exploring further, you must check the network connection. It must be enabled on your Roku device.

  • Press the Home button from the remote.
  • Go to ‘Settings’> ‘System’ and finally on ‘Advanced system settings’.
  • Tap ‘External control’ and then on ‘Network access’.
  • You must check that mobile app is enabled by default.

What else can prevent Roku device from appearing under device screen on App?

If you find that the connection is Ok but the device is still not appearing under the device list in the Roku app, then it may be due to below-mentioned reasons:

  • Both the devices should be connected to the same network for proper communication.
  • Your Roku device is using the public IP address: Your Roku must be connected to the private network within one of the ranges: You can check the IP address of your Roku from the settings>Network> about.  If the address assigned is Public, you must change it to Private. This is common if the router is not available on your connection. Contact your ISP for the issue and get the router installed on your network.
  • Mobile is connected to the VPN: VPN stands for Virtual private network. It is commonly used to connect to the work network when you are actually at home. Check that your mobile device should not be connected to the work network when you are using Roku mobile app. Since some VPN’s keep on preventing the Roku device from appearing on the app screen.
  • AP isolation of your network is enabled: Access point isolation bars devices from communicating over the Wi-Fi networks. For this, you can read the guided manuals of your Router and check how you can disable the settings of your router.

After implementing the above steps, if you still don’t find the device on the app screen, then follow the below-mentioned tricks. It may solve your problem. In case of further support, you can contact Roku com support.

  1. Connect Roku device manually: To connect the device manually, you need to click on ‘Connect manually’ option and enter the IP address of your Roku with the help of Remote. You can check the IP address from the Network settings inside the ‘About’ menu.
  2. Restart your Roku: To restart the Roku, simply disconnect it from the power supply and connect it again after 20 seconds.
  3. Restart the Roku mobile app: To restart app on iOS or Android systems, you have to follow the below mentioned steps.

On iOS device, double tap home button and swipe the Roku app to left or right to force close it. After it gets closed, click on the Roku app icon to launch it again.

From an Android device, click the ‘recent’ button and swipe the Roku app to force close it. Now, launch the app again from the home screen.

 

Troubleshoot Video playback issues on HBO Go from Roku

HBO GO with roku

HBO GO with roku

Roku is the best streaming player in the market of digital media streaming player. You can play content from different entertainment channels on your Roku player. It will act as a medium between your channel and the TV. All you have to do is just activate your player on HBO GO then start streaming the content from your app. Here we are talking about HBO channel. You can download any channel of your choice in Roku app.

Today, we will discuss the steps to improve the video quality of content and how to troubleshoot the playback problem on Roku. It is important to mention here that to enjoy seamless HBO streaming service, you require a high-speed internet connection. The speed of internet depends on the type of subscription you have opted. If you have subscribed to the premium pack, then you will definitely get high-speed internet and able to watch 4K quality videos on HBO Go activate device screen. On another hand, if your video keeps on buffering or taking too much time to play, then there is definitely a problem with the network.

The steps to improve the performance of your internet connection and the quality of video have been discussed here as under. You must read all the steps carefully and perform them according to your requirement or whichever suits you. For more help and support related to HBO content, you can go to ‘HBO activate’ link.

  1. Check the internet speed first: If you want to enjoy seamless video streaming on your TV, then a high-speed internet connection is required. If you don’t know the current speed of your internet at home, then you can go to speed test link and check the network speed from there. If you find any problem, then you can call your internet service provider. If the speed of the internet is Ok and you are still getting the problem, then troubleshoot your HBO channel from HBO go help
  2. Restart all the devices: You must restart all the devices like Roku, Modem, and Unplug your devices and reconnect it to power supply after a gap of 30 seconds. Check if the problem of playback has been resolved or not. If not, then call at HBO support number displayed on the top of our support page.
  3. Try these additional tips: You will find some useful tips related to Roku streaming on the Roku official page even. Some of the best tips include; uninstall the channel which is creating a problem and re-install it from the app store. You need to activate the channel again by getting into HBO Go activate the link. If you are getting the problem with any channel other than HBO, then you can contact us. With Roku app installed on your phone, you can enjoy as many channels as you want on your Roku streaming player.
  4. Use Ethernet cable for connecting to the network: To enhance the performance and speed of the network, it is recommended to use the wired network in place of the wireless network. To connect to the wired network you have to go through the below-mentioned
  • Go to Settings.
  • Open ‘Network’.
  • Click on ‘Wired network’.
  • Press ‘Ok’.

Roku Revived Its Hardware Lineup And Released A New OS 8

Roku-OS-8

Roku-OS-8

Roku had earlier released three streaming devices with a view to standing against its rivals. The three devices were: Roku premiere, Roku Express, and Roku ultra. These devices didn’t get much response from the users due to its price and feature limited in number. Whereas at the same price, Google Chromecast was offering lot more features. Now, keeping this thing in mind, Roku has updated its hardware lineup and bought a new OS for them.

New Hardware

The earlier models of Roku as mentioned above were Premiere, ultra, and express and you need to spend a lot to purchase them. The major features which you were getting in these models were 1080p video playback, Dolby digital sound, and HDMI port support nothing more than this. There was no voice remote feature in the remote. For high-range product, you were required to spend $129 from your pocket.

Now, the company has totally revived its products. Although the prices remain unchanged Roku has added few powerful and smarter features to each hardware. If your Roku not working on 4K playback earlier, then you will be able to play now.

  1. Roku express and Express+: The prices of both these models remained same but you will get HDMI as well as A/V support in these models. Out of the two Roku express+ support both the input modes. There is no voice remote with any of the two devices.
  2. Roku streaming stick: This is just a replacement for Roku premiere. It includes a quad-core processor with 1080p playback. The wireless band supported by this device is dual-band MIMO AC.
  3. Roku streaming stick+: This product is mainly designed to compete with the rival company, Google. Google ultra is providing the same features. The processing speed of this device is 4 times faster than the Google Ultra.
  4. Roku ultra: The price of this product is now slashed to $99. Earlier the same product was available for $129. You will find the same features as available on the Roku streaming stick and Stick +. Apart from this, there is an Ethernet port and MicroSD slot in it. You will find a headphone jack on its remote for private listening.

To order any of this product, you need to go to Walmart, Amazon and another retailer page. All these devices are available on Pre-booking.

What’s new in Roku update 8 OS?

Roku recently revealed a new OS version for all its devices. You can check the update for your device on Roku support link. This update has been developed to provide ‘over-the-air’ support to the devices so that they will able to broadcast the channel more easily. Moreover, Roku search feature for ‘Over the air’ content has also added in this update.

The main highlighting feature of this update is Voice control. You can control the playback menu with the help of your voice only. If there is no voice remote available with the device, then you can install Roku app on your smartphone and control the Roku from it.

Like Apple TV, Roku has also added a single sign-in feature. This eases you to access the content anytime. There is no need to enter the login credentials again and again. You TV provider credentials will be used every time. To search for 4K contents particularly, you can use 4K spotlight feature on your new Roku update.

Install and activate Roku premiere device on TV

Roku Premire Device

Roku Premire Device

 

 

 

 

 

 

 

 

 If you have purchased any other model of Roku premiere segment device and don’t know the characteristics and supportability of it, then you can go to Roku com link or keep reading this post. You will come to know about this on your own. If your TV is an old model and has HDMI port on it, then you can connect your Roku to it but the 4K compatibility can’t be estimated with this port.

We recommend you to always use High-speed HDMI cable for watching high-quality videos. To watch 4K videos, a premium quality of HDMI is required.

How to configure Roku Premiere

  • To start configuring Roku premiere on your TV, you need to open www Roku com support link and follow the guided instructions.
  • While performing the steps, if you find a problem in understanding the terms, you can get help from Roku help

Detailed steps:

  1. Select language: To select language, Switch on ‘Roku’ and go to language settings menu. This menu will appear on the top of the screen when the welcome screen appears.
  2. Scroll up and down to select the language of your choice. You can select it with the help of Roku remote.
  3. When you select the language, you will start getting the subtitles in the same language.

Connect to the network

  1. After successfully connecting Roku to TV, you are now required to connect it to the wireless network.
  2. Open the network settings from the Roku remote and search for nearby wireless networks. You will find the SSID of your network from the list of networks available.
  3. Click on the home network and enter the password for the same. If you want the password to be displayed on the screen, then click on ‘Show password’.
  4. Once connected, wait for some time until the device gets refreshed and fetch updates from the official page.

Select display option

  • Now, select the type of resolution you are comfortable with. If you want to change the resolution to 4K, then your TV must support this format. To set the display option automatically. You can click on ‘Auto-detect’ page.

Create an account on Roku page and enter Roku link code for your device

  1. For successful activation of the device, you need a device activation code which you will get only after signing up for Roku account setup.
  2. The stepwise instructions will start appearing on the screen. You need to follow them as it is for activating the device. Go to Roku link from your computer and click to get an activation code. Select the device from the list.
  3. Now enter the code on the TV screen with the help of Roku remote.
  4. A successful message will then appear on the screen.

Completing the setup: To complete a setup, click ‘Finish’. Start streaming the content of your choice from the Roku feed or store.

How to remove or add your favorite channels from Roku channel list?

TCL_RokuTV_ChannelStore_72dpi

TCL_RokuTV_ChannelStore_72dpi

The steps to remove or add the favorite channels in the Roku channel list are very simple. It just needs your attention and carefulness. You can easily edit the channel list from the Roku device with the help of Roku remote or with the help of a smartphone. If you want to remove through Roku app, then there is a need to go to Roku com link. Now coming to the point, we are going to explain the steps for removing the channel from Roku player.

Before canceling the channel from the store, you need to first check the channel subscription of that channel on the Roku channel. If you have subscribed to the channel, then unsubscribe it first and then follow the below mentioned steps.

  • Open the Roku official page from the web browser of your smartphone.
  • Login to the ‘Roku account’ with the available username and password.
  • Click on ‘Manage subscriptions’ Menu.

If you cancel the subscription before the completion of the billing cycle, then the channel will keep on running until the end of the cycle. You can’t remove before the end cycle of your Roku player.

Now, the steps to remove the channel from the Roku channel store are given here as follows:

  • Click the home button of remote and check the channel in the list you want to remove.
  • Press ‘X’ button of remote and open the options. You will find the cancel option on the screen.
  • Click to remove it from the list.
  • Tap ‘OK’ to submit.

Steps to remove the channel from Roku channel store

  • When you remove the channel, the very first step is to press the home button of remote and go to list of streaming channels.
  • Search the particular channel you want to delete.
  • Tap on a channel to open the further details.
  • You will find ‘delete’ option here. Click on it to delete the channel.
  • The channel will now get deleted. If you find any problem, then you can take help from Roku setup and support page.

Steps to remove the channel from the mobile app

If you wish to remove the channel from the Roku app, then it must be ensured that Roku app is installed in the smartphone. The steps are discussed here as under:

  • Open the Roku app and open the ‘Channels’ with the help of menus.
  • Click and hold the channel icon until you get the options for it. The different options will then displayed on the screen.
  • Click on ‘Remove’ option and submit it.
  • You might be prompted for this action. You need to double check it.
  • If you find that Roku channel is not available on the list, then you need to perform ‘Roku update’ on mobile.

Now, we are going to discuss the steps to change the position of Roku channel within the channel feed.

We want to mention here that when you install any channel on your Roku player, then it keeps on adding in a line one after another. For every channel, you get a Roku link code which you require for activation purpose. In case you want to move the channel from one position to another, follow the steps mentioned below:

  1. Open the channel from the Roku remote.
  2. Press the directional buttons and tap on the channels you want to swap.
  3. You will find asterisk button. This is used to move the channel.
  4. Press to confirm the move.

If you still find any problem, then feel free to contact us.

What Makes Roku Streaming Stick A Prominent Choice For Binge-Watchers?

Roku Streaming Stick

Roku Streaming Stick

There is something in Roku Streaming Stick that makes it so wonderful for binge-watchers. Let us find out what it is in Roku streaming stick that entices people and compels them to buy it. Reviewing this device would give all prospective buyers a good opportunity to take an in-depth look at this device to make the decision whether they should buy this streaming stick or not.

Those were the days of the big box like structures like Roku2 and authentication via a link using Roku com link when TV viewing was nothing short of pain. With the inception of stick-like structure, Roku stick was first among many to follow. Roku Stick-2 covers all the aspects of Roku stick while also overpowering all its downsides. Much of this information presented here is from Roku com, so it is completely reliable.

The best part about this stick is how small yet powerful it is. There are no compromises on this thing including multi-factor authentication using Roku link code. This stick is eight times as powerful as original Roku stick. It has a quad-core processor offering a lag free and buttery experience. It also brings back the iconic click mechanism remote control. Not to forget, amazing support from Roku help framework.

There are many out there who would still want to use their smartphones as remote and they surely can. But using a smartphone as a remote simply means you are watching more towards the controller than TV itself. It has a dedicated remote which works with Wi-Fi. It simply means that you can point it anywhere but operations will be unhindered as confirmed from www Roku com support. The remote will ensure that only time you need your smartphone is to fill up Roku link code while activating your Roku stick for the first time. The remote is fully functional.

It also supports some features like private listening which can be enabled via Roku setup. Wired headphones can be used to do so. Wireless headphones can also be used but they have their downside of latency and incompatibility. To control Roku streaming stick from smartphone we can install an app.

This stick can be powered in many ways. We can connect it to the external power supply via power brick. It will ensure that whenever you switch off TV the stick will be ON. Further, we can also power it via USB in which it will be plugged. Its boot up time is also extremely low.

Roku surely is better than all major competitors because of many factors. First of all, it costs a mere 50$. Roku 2 itself, which has an additional Ethernet port costs $70. Secondly, among all major competitors such as Amazon, Google, and Apple, Roku has the highest number of streaming channels and apps. There are only a few apps missing from Roku. Lastly, Roku account setup is easy, unlike others. It offers a great flexibility and allows easy addition of services like Hulu and Netflix.

Roku has its patented search system which lets you search from more than 30 different services. It’s the most among any streaming service provider. It also shows if any service provider is giving free shows. It is fully customisable. We can move apps around and can also remove them if we don’t need them an only device which reaches a bit close to Roku in all these features is Apple TV and we all know the price gap.

Roku also provides services like hotel and dorm connect. It also allows us to follow TV shows and movies. Besides being inexpensive and giving a great return on your investment, if you want the best services in this field, just buy a Roku Stick-2 immediately.

How To Get Rid Of HDCP Unauthorized Roku Errors In Your HD TV?

Roku HDCP

roku error

Many people are not aware of the fact that anti-piracy protocols are added into the HDMI cable from the factory. This not just enhances the viewing experience but also prevents piracy. Let us discuss today how to fix HDCP unauthorized Roku errors that could arise in the HDMI cable. Roku is connected to the TV using an HDMI cable, and any issue in the HDMI cable could disrupt the streaming.

Where does HDCP crackdown?

Now we will discuss how the HDMI HDCP works and where it breaks down. The working of HDCP is quite easy to understand. There is one authorizing body that grants licenses to the HDCP based devices. All the HDCP based devices like Xbox, Roku, and Blu-ray players have their individual license and with this, they can communicate with the output device through HDMI cable. Roku has its own license for its services. If the issue of Roku HDCP unauthorized content disabled doesn’t get resolved, then kindly take help from an expert.

The outputting device i: e, TV you can say will display a Hey message and ask you whether you are HDCP enabled or not. If yes then you have to show the license to the compliant device. Although, this whole process happens within a short span of time so you will not able to notice it. When you switch on the Roku device, then it starts communicating with the available HDTV via HDMI HDCP.

Sometimes, when everything is done perfectly by the users and all the things are up to the mark but you are still not able to stream the videos. This failure in streaming the videos is due to the compliance issues. If any of the device within the chain doesn’t comply with the HDCP specifications. The HDCP instructions for Roku media players are available on Roku com link.

Take for example: If you are using an old HDTV at home that does not support HDCP then you cannot watch HDCP contents on it. You will get a blank screen on your TV even if after connecting the Chromecast, Roku or Blu-ray to the TV. In other words, we can say that you will get HDCP Error message on your screen.

So if you are trying to hook-up the old monitor with Roku player to watch high definition contents, then it is impossible. You just need to connect the streaming player with the HDCP supported projector, in order to cast the contents on the big screen.

How to solve HDCP problem

We all know that buying a new TV set only for this thing is not a worth. We cannot overlook our old TV just for the sake of HDCP support. Because if you are going to purchase an HDCP compliant HDTV, then you will have to pay the big amount from your hard earned money. This looks totally absurd. The only way to solve this problem is by purchasing the HDCP supported device like Roku that has its own Roku technical support team in case of any help. Just log onto www support Roku com for any help regarding this HDCP issue.

If your pocket doesn’t allow you to purchase a new TV or gaming console, then there is another best option for you to deal with HDCP Support problem.  You can purchase HDMI splitter that is economical in price and overlook HDCP requests.

We advise you to use 1×2 powered 2 port HDMI splitter. Because there are some HDMI splitters that not even support the HDMI contents although you paid a high price for it. You can go to the official website of Amazon to read the reviews for different models of splitters during purchasing and comparison of two splitters. If you are using a Roku player, then the HDMI supported splitter can be checked from official Amazon link.

To connect the splitter, simply plug the splitter between the display device and the media streaming player. The configurations for connecting the splitter with the Roku device can be checked on Roku com link. Go check those now!