How to Troubleshoot Video Playback Issue of Amazon Prime on Roku 4 Media Player?

Roku is known for media streaming players. It fetches the data from local sources like a smartphone, tablet, and laptop and cast content on the TV screen with the help of internet. Roku 4 does just like this. You just have to plug the device into the TV and connect it to home Wi-Fi network. With Roku app installed on your phone, you can stream any movies or show from thousands of movies and episodes.

 

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If you are streaming Amazon prime from Roku app and stuck in the middle of the show, then it doesn’t mean that there is a problem with the Roku 4. The problem can be with the network, channel or player. Most of the times, the problem with the network connection mainly causes this problem. For HD video streaming, a min of 10MBPS speed is required. This can only be achieved if you have subscribed to the plan.

Now, coming to the steps for improving the video performance and fixing the video issue. To watch seamless videos on your TV, you need to follow the steps mentioned here as under:

  • Check the network speed:

This is the first step to troubleshoot video playback problem. Check the internet speed, you are getting on your device. For this, you can either go to speed test link or try opening the webpage on another browser. If the speed is OK, then you need to move to next troubleshooting step. If there is a problem with the network, then call your internet service provider.

  • Restart all the devices:

To restart the devices, follow the steps mentioned below:

  1. Disconnect Roku from the power supply by unplugging the adapter.
  2. Disconnect Modem and router from the power supply and connect it again.
  3. Connect Roku again to the supply and turn on your TV.
  4. Login to Amazon prime and Try playing videos from there.
  • Try additional steps:

The additional steps are available on Roku support page. For any information related to Roku 4, log onto Roku page and click to select the device. You will find short notes along with the videos on the screen. Click on anyone to start playing on the screen. If you are facing problem in subscribing to any channel from the store, then you can check the solutions online. You can add unlimited channels on your Roku 4 without any problem. Yes, you must have valid Roku account on Roku com page. For every channel, you will get an activation code which is to be entered in the space provided on Roku link page.

  • Select Wired network:

If you want to stream Amazon prime videos seamlessly, then I recommend you to use the wired network in place of a wireless network because the speed of the wired network is faster than that of the wireless To swap wired for a wireless network, click to open settings of your Roku 4 device.

  • Open ‘Network’ followed Type. Click on ‘Wired’ network.
  • Here, you need to select the type of connection whether Ethernet or coaxial cable.

This is all about the troubleshooting steps for amazon prime video playback issue. If you are still having any problem, then feel free to call us at www Roku Com Support number.

TCL Launches All New 6 Series 65 Inches Roku TV.

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The new 6 series 65 inches Roku TV is coming with number of exciting features. This TCL model is better than its older version. It has much advanced light panel for high resolution of videos on screen. The best thing you will find in this product is its price. The price of this product is very economical.Technical Bulls

The size of this 6 series TCL model is larger than the previous model. The picture and sound quality of this product is much advanced and better than the older model.

Design

The Roku company has totally changed the shape and configurations of new TCL 65 inches model. If you notice its outer edges, these are made up of metal with bezel on display screen.

On the front side of this model, a power button sized IR sensor is engrossed. You can change the channel from your remote more easily with this sensor. You can control the playback functions from any direction in your room. Earlier, this sensor was fitted on the top of the body which no doubt was hidden but unable to catch signal from every direction. A power button given on the TV body plays multiple roles. You can open main menu, sub-menu and other features from this power button. If you just want to highlight any menu, then simply over the cursor to the menu instead of pressing on it.

Now coming to the back panel, there is a glossy panel with metal surface provided. The thickness of the rear panel is divided into 3 parts. There are 3 different sizes of surfaces you will find on the rear panel. The complete dimensions of this product are mentioned here as under: 57.1X32.9X3 inches.

Ports

On the rear right of the TV, a set of 2 ports are given. Out of which 3 are HDMI ports and one is USB port. If you have optical output speakers with you. You can connect it to this TV through the optical port given at the back of Roku TV. Besides this, A headphone jack is also given in this TV for private listening of favorite dialogues from any movie. If you want to connect your TV to the internet, then a standard 802.11 A/C wireless standard is available in it.

Performance

This TV is totally a smart TV. You will find all those features in this TV which are available in smart one. It can playback 4K content at 60Hz frequency. If you love to play HDR content, then this option is accessible in this 65 inches model. It’s worth spending money on this product. You can justify the price with its marvelous features.

If we talk of its color brightness, then it’s just above the average. You can measure the quality of color output with the movie mode through Delta-E rating. You will find the reading 1.1 on the table which is nearer to Zero.

Remote

The remote of this new TV model is also changed with addition of some new buttons. You will find navigations buttons, home, reset and microphone button of different colors on this new remote. All functions other than the above-mentioned one are almost same as that of older remote.

www Roku Com Support

 

What To Do If You Don’t Find Video On TV Screen With Roku Streaming Player?

Today, we are going to publish a post for all those who are getting the problem in watching video on the TV screen with Roku media streaming player. If you are not getting audio on your TV, then follow the below-mentioned suggestions for your Roku media streaming player.

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What can you do?

You must ensure that your Roku player is connected to the TV. If you have connected the Roku player to TV with AVR, then disconnect it and connect to the TV directly. This will bypass the AVR or soundbar.

First, ensure that TV is turned on and Roku is not in sleep mode. If Roku is in standby mode, then disable it.

Reasons for not being able to see the video on your TV:

  1. Wrong input selected on your TV:

This is most prevalent and easy mistake made by too many users. If your TV has several input ports on the back of it and you are using different devices to connect to them, then there are chances of getting confused with the port. Select right input that must match with Roku player. Check the input label marked on the back of your TV. It can be in the form HDMI1, HDMI 2, AUX video etc.

  • The method of changing the video output may differ with the model number and name of the company. For more information, you can read the guided manual.

  • Locate button on Remote which says Aux, TV/Video, input, and You will find source names on the screen, select required port.

  • Wait for some seconds to detect TV the right input port.

  • If you find the menu buttons displayed on the screen, then with the help of remote press the right input or select each input alternatively to select the right one. This may take some seconds.

  • If no input gets detected, then you will usually find a message on screen which says, ‘No video’ or no signal detected.

  1. Video cable not connected or faulty cable:

Check the video cable whether it is properly connected at the back of Roku player or not. If you have used a connector for HDMI cable, then check the connections. For streaming stick users, you need to check the connector connected to the TV.

  • If the cable is faulty, then connect your Roku player with the new cable.

  1. Problem with the TV:

If there is some problem with the port on which you have connected your Roku device, then change the port. You may get an error message on the screen for this issue.

  • Connect the Roku to the different TV to see if the problem is resolved or not.

  1. If all else fails:

If all the above-mentioned points don’t solve your problem, then disconnect all cables from the player and reconnect them back to the power supply

If you have connected a Roku to a TV which is capable to play 4K videos on the screen, then check the support and setup process for Roku streaming media player on Roku official support page. A step wise information will be displayed on the screen.

Grab the Best Roku Deals In 2018.

In this modern world, people prefer streaming players to watch favorite shows instead of subscribing to cable network so, channels like Netflix, Google and Amazon are encouraging the customers well. Apart from this, media players like Roku, Chromecast and Amazon stick are also continuously bringing the best to its users.

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Today, the major streaming player company, Roku is going to offer big discounts to its customers. If you are planning to buy any player, then just go through the deals which are going to be mentioned in this post.

Here’s the list of best deals which are available for you. You must read them carefully and take decision accordingly. Different models along with different deals are published in this post.

1. Roku streaming stick plus:

This is a small and modern stick which is loaded with lots of new features. You love to use this device. Earlier you find this model in US only but now, you can get it from the UK as well. You can enjoy 4k content through this player seamlessly.

2. Roku Premiere +:

This is 4K supported device from which you can stream lots of 4K videos through the internet without any problem. No matter which connection you are using. It’s hardware consist of 4K circuitry. You can connect your device to the internet either through Ethernet or via a wireless connection. Besides this, there is a headphone jack given on the head of the remote. This can be used for the private listening purpose.  To get the best quote for this product, you can visit online site.

3. Roku Premiere deals:

This device is a bit smarter than the former one. It has many improved features than its older version. You don’t require any MicroSD slot or memory slot on your device anymore. These are not available on your device. In normal mode, you will not get even headphone jack on the remote. Yes, you can buy this model by paying little extra than the base price. This device is still not available in the UK but we can expect soon. For this product deals, click on the link given on the deals page.

4. Roku ultra deals:

This device contains all those features which are available in other media streaming players. It has HDR and voice search feature in the remote to search the stuff faster. For best sound quality and output, there is an optical audio port given at the back of the device. It’s value for money product. For its best deal, you can go to official Roku link and click on ‘Hot deals’ available on the home page. You will get a price on the screen.

5. Roku 4 deals:

A 4K enabled device from the same company is doing well in the market. Roku 4 was launched a year ago with similar feature available in Roku ultra. This device is identical to Roku ultra but we recommend you to buy only Roku 4 if you are comparing both because the feature available in this model works on all the TV models. In terms of price, this device is $15 costlier than the Roku ultra one. This product is still not available in the UK market. Stay updated on Roku com link page for live updates on Roku deals.

These are all the best deals which are available for you. If you want to search more, then go to www Roku com link.

How to remove or add your favorite channels from Roku channel list?

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The steps to remove or add the favorite channels in the Roku channel list are very simple. It just needs your attention and carefulness. You can easily edit the channel list from the Roku device with the help of Roku remote or with the help of a smartphone. If you want to remove through Roku app, then there is a need to go to Roku com link. Now coming to the point, we are going to explain the steps for removing the channel from Roku player.

Before canceling the channel from the store, you need to first check the channel subscription of that channel on the Roku channel. If you have subscribed to the channel, then unsubscribe it first and then follow the below mentioned steps.

  • Open the Roku official page from the web browser of your smartphone.
  • Login to the ‘Roku account’ with the available username and password.
  • Click on ‘Manage subscriptions’ Menu.

If you cancel the subscription before the completion of the billing cycle, then the channel will keep on running until the end of the cycle. You can’t remove before the end cycle of your Roku player.

Now, the steps to remove the channel from the Roku channel store are given here as follows:

  • Click the home button of remote and check the channel in the list you want to remove.
  • Press ‘X’ button of remote and open the options. You will find the cancel option on the screen.
  • Click to remove it from the list.
  • Tap ‘OK’ to submit.

Steps to remove the channel from Roku channel store

  • When you remove the channel, the very first step is to press the home button of remote and go to list of streaming channels.
  • Search the particular channel you want to delete.
  • Tap on a channel to open the further details.
  • You will find ‘delete’ option here. Click on it to delete the channel.
  • The channel will now get deleted. If you find any problem, then you can take help from Roku setup and support page.

Steps to remove the channel from the mobile app

If you wish to remove the channel from the Roku app, then it must be ensured that Roku app is installed in the smartphone. The steps are discussed here as under:

  • Open the Roku app and open the ‘Channels’ with the help of menus.
  • Click and hold the channel icon until you get the options for it. The different options will then displayed on the screen.
  • Click on ‘Remove’ option and submit it.
  • You might be prompted for this action. You need to double check it.
  • If you find that Roku channel is not available on the list, then you need to perform ‘Roku update’ on mobile.

Now, we are going to discuss the steps to change the position of Roku channel within the channel feed.

We want to mention here that when you install any channel on your Roku player, then it keeps on adding in a line one after another. For every channel, you get a Roku link code which you require for activation purpose. In case you want to move the channel from one position to another, follow the steps mentioned below:

  1. Open the channel from the Roku remote.
  2. Press the directional buttons and tap on the channels you want to swap.
  3. You will find asterisk button. This is used to move the channel.
  4. Press to confirm the move.

If you still find any problem, then feel free to contact us.