Netflix App Not Working On Xfinity X1 TV Box: How To Resolve This Issue?

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A good number of Netflix users are also using the Xfinity X1 TV box as well. Xfinity X1 TV box is among the top streaming devices that are widely used by people all over the world.

Netflix is an amazing app that is full of entertainment, but what’s the use of such an app when it stops working on the streaming player, right? Well, this is what is experienced by many Netflix users who are also having Xfinity X1 TV box. If you too are facing issues streaming content from Netflix on your Xfinity X1 TV Box, then you need to read this blog post.

It is possible to watch your favorite Netflix show through Xfinity X1, as both work well together. But, problems can occur anytime, so one must remain ready for them. There is no need to be alarmed because you are using an electronic device and a software application, so these two can act up at times. Let us discuss troubleshooting steps so that you can get rid of the issue as quickly as possible.

Before we go into the details of the troubleshooting process, there are some prerequisites that you need to perform:

  1. Check whether the Netflix app is present on the list of apps in Xfinity X1 or not.
  2. Press ‘Xfinity’ button on the remote.
  3. Navigate to and click ‘apps’.

If Netflix isn’t available on the list of apps, plus you are not able to see Netflix content within Xfinity On Demand, then there could be multiple reasons behind it, which are:

  1. Maybe you don’t have all the required things to get Netflix app installed on Xfinity X1. You can consult Xfinity X1 help and support providers in order to find out as to what you lack and what can be done to fix this problem.
  2. Maybe your X1 TV box is not compatible with Netflix, so check this out with the Xfinity tech support providers because only they will be able to help you out in the right manner. If possible, you can replace your faulty box with a new one.
  3. Maybe there is something wrong with the hardware that is causing the issue, so if that is the case, then you need to reboot the device and see if this fixes the problem or not.

If Netflix used to work smoothly on the device and has been started to act up only a few days ago, then you need to get in touch with the device’s help and support facility because the problem is not with the app, but the device. Maybe some settings have been changed, which caused this issue to arise, so they will be able to identify it better.

How To Fix ‘Netflix Not Working On iPhone’ Issue?

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A decent population is streaming content that is available on Netflix through their Apple iPhone. This is simply because of the fact that Apple iPhone is one of the top-selling smartphones in the world today. Along with that, Apple iPhone supports Netflix better than any other device. If you too are using your iPhone to watch your favorite content on Netflix, then this blog post is made for you, as today, we are going to discuss the topic of why Netflix stops working on iPhone and how to resolve this issue.

The troubleshooting steps are easy to follow, so there is no need to worry. These steps will work for sure.

Fixing Netflix app on Apple iPhone:

Restart your iPhone

As many people don’t like turning off their phones, so it is quite common to see a number of applications running in the background. So, the first step towards troubleshooting this problem has to be ‘restarting’ the phone. This will shut down all the apps that are running in the background. I’m here assuming that you know the process of restarting the phone, which is quite easy. Just press the power button and that’s it.

Close and re-open Netflix app

If Netflix app is creating problems while it is opened on the phone, then it could result in frozen or jittery videos. You can fix this issue by closing the app, and then, launching the app again.

Check your Wi-Fi connection

A good number of people watch content on their smartphones using a Wi-Fi connection. If you too do the same thing, then you need to pay attention towards the Wi-Fi connection that you are using. If you aren’t getting a good signal, then you won’t be able to watch content in a quality that you are looking for.

Forget your Wi-Fi network

If you always watch content on Netflix using a Wi-Fi connection but face video related issues, then you need to stop toggling the Wi-Fi off and on. You need to try another method, i.e., forget the network and enter the password for the network in order to connect to it. Sometimes, taking a Wi-Fi network for granted can give rise to internet issues, so it is better to perform aforementioned steps.

Check for software and app updates

If there is an update available for Netflix app, then you must install that update in the first place. Maybe the problem you are facing is due to the use of old Netflix version, so update the app as early as possible. This may resolve the problem that you are facing. You can check if there is any update available for Netflix app by going to Apple App Store.

Delete and reinstall Netflix

If the current version of Netflix is giving you a tough time, then you need to get rid of it. Delete the current version, make sure all the residual files are removed too. Then, restart the phone, open app store, download and install the latest version of Netflix. Doing this process will restore the functionality of Netflix on your phone.

Check Netflix server status

Though it is less likely to happen, still can’t write off the fact that Netflix server could go down at times. So, check if that is the case, and if it is really is, then you need to wait until the server gets back to normalcy.

Reset all settings

The last option that you can try is to reset all the settings on your iPhone. Reinstall the operating system, i.e., iOS because if nothing else works for you, then this is surely going to work.