How To Troubleshoot HBO Go Or HBO Now Problem Encountered At Home?

HBO is basically a cable and premium satellite TV network that offers live and original TV shows including the Veep, GoT and Silicon Valley for viewing on the TV screen. HBO has provided two services to the US citizens by the name of HBO Go and HBO Now. From both the services, users can watch unlimited shows and movies.

But, what to do if these services are not working at home? Don’t worry, we have been furnishing some steps today, which will help you in getting rid of the problems encountered on any of these services.

How is HBO Go different from HBO Now?

Some people are doubtful with these two different services however both offer the same content. The only difference is targeting the audience. HBO Go is for cable or satellite TV customers who want to access the content from their smartphone, tablet or top box. HBO Now is standalone service meant for those who haven’t subscribed to any cable or satellite TV.

Make sure that the password and username entered by you is correct

If you are not being able to access any of the services out of the two, then there is certainly some issue with the username or password. If you have forgotten the password, then you can contact HBO support.

If you are HBO now a user, then you can request for a password reset link on your registered mail address from the service support team. If the HBO now subscribed by you is through Hulu or another video app, then you have to enter the relative email address.

How to fix HBO Go or now streaming problems at home?

In case the HBO streaming is not working at home, there is a number of fixes which can troubleshoot the problem. First of all, the primary thing required for streaming is a high-speed internet connection. If the connection is faster, then only you can enjoy flawless content on the TV screen. A minimum of 3 MBPS is required for downloading the content.

Furthermore, if you have a streaming problem at home, then restart the TV, set-top box and other consoles connected to the streaming service. If this doesn’t solve the purpose, then you can reset the router by pressing the reset button for 1 minute. Try streaming the content now. You can turn off the modem as well and restart it. Sometimes, this may solve the problem.

Reinstall HBO apps:

If you are still encountering the same issue, then there can be the possibility of network strength issue. If the router is placed at a far distance from the device, then you will notice signal issue on it. Try connecting the router directly to the smart TV, smart box or game console. Occasionally, you may find HDCP content issue on your smart TV if the HBO Now or HBO Go is not working properly due to the unstable cable connection

HBO Go or HBO Now might be down

If there is some problem with HBO Now or HBO Go from the server end, then there are chances of getting the streaming problem at home. For this, you can’t do anything than to wait for some time. You can run down detector test on your computer and check if there is any service outage problem reported in your area.

What Is The Difference Between HBO Now And HBO GO?

HBO Go vs Hbo Now

HBO Go vs Hbo Now

HBO has two services, one is called HBO GO and another is called HBO Now. Both offer HBO content, but which one should you opt for? This is what we are going to discuss because if we know the difference between HBO Go and HBO Now, then we will be able to choose the right service.

Time Warner Cable has been an old name in the world of entertainment. The company has produced a countless number of movies and TV shows for the audience from all around the world. Whenever people want to see something spectacular like Westworld, Game of Thrones or some other top TV show, then they know where to hook up to.

HBO is the platform that will provide them with their daily dose of entertainment. But, the company has created a bit of a confusion by launching two different apps into the market. Both apps offer HBO content, but people are confused as to which app they should be opting for.

This blog post will act as a source of new information for HBO users who are looking to find a solution to the confusion that has been created by HBO GO and HBO Now apps. The difference between these apps will give a clarity to the people as to which service they should be using. So, without any further ado, let us discuss the difference between the two services.

HBO GO Vs HBO Now: What’s the difference?

There is one small feature that differs the two apps, but that feature is of quite a significance. HBO Go app takes advantage of an existing HBO subscription, but when it comes to HBO Now, you will find that it is a standalone service.

If you wish to watch contents from HBO network and are willing to subscribe to HBO through a cable or satellite TV, then you will be needing HBO GO app. But, if you wish to watch your favorite TV shows and movies, etc., that HBO has to offer, but without subscribing to any cable or satellite service, then you can get HBO Now.


There is no difference in both service as far as content is concerned. You will get access to all that HBO has to offer to its users. You can even get access to live broadcasts and a huge range of back catalog of hit movies as well as original shows.


HBO Go is not going to cost you anything, as you have paid for the subscription of cable or satellite TV service. So, whatever your cable or satellite TV service operator demands, you will have to pay it. On the other hand, HBO Now being a sole service will cost you $15 per month.


Back in the day, HBO Now was not as widely available as HBO Go, but things have changed now. Both apps are now available everywhere. It is also possible for you to access both services on a wide range of devices such as Roku, PC, PlayStation, Google Chromecast, Android-based devices, Android TV, Xbox, Amazon Fire TV and not to forget iOS.


In order to get a gamut of HBO’s content, you have two most common ways from which you can opt one, i.e., either get HBO Go or HBO Now. But, there are other ways of accessing contents of HBO as well. These are; PlayStation Vue, Amazon Channels, and Sling TV. You can get HBO on these platforms as well by paying a nominal charge of $15 per month. There is no significant benefit of having these add-ons except HBO Now, but if you use PlayStation Vue, Amazon or Sling TV, then you can get all your content in one place.

HBO Go How to easily activate and deactivate HBOGO on your Roku device?

Activate Hbogo with roku

All HBO GO users, how your HBOGO streaming is going on your device? The classic channel of the HBO has been one of the fine channel performers for the company in the list of quality contemporaries in the market. For rendering the ease of accessing the HBO GO content, the company comes out with the amazing HBO GO channel service, which is responsible for rendering the best collection of the content of all the current and past HBO TV shows along with the list of blockbuster movies. If you are looking out to access the content but doesn’t have to subscribe to the channel, then you are not eligible to watch out the HBO content. Well, you can still head to subscribe to the channel service to catch the HBO classics on your big screen. If you get any activating bug, then just head to the HBO GO activate for activating the channel properly. Once you are subscribed to the channel, you will be able to access all your favorite HBO content, including top TV shows and movies.

Apart from getting subscribed to the channel, it’s really important to have a compatible device to watch out the channel without any hindrance. If you got Roku device on your side, then you are one of the lucky ones to stream the HBO GO channel on your Roku device. This is the reason we have come up with the simplest steps to activate and deactivate the HBO GO channel on Roku streaming device.

For Activating-

  • Firstly, head to download the HBOGO channel from the Channel Store on your Roku player.
  • After that, head to unlock the HBO GO on your Roku streaming device.
  • Now, head to select “Activate Your Device” to get the correct activation code. Just stay on the page and then type the code on your computer. After this, just head to the
  • After the previous step, just choose the Roku and then Continue option.
  • Now, you will be required to select your TV provider and then simply type the username and password and then contact your TV service, If you don’t witness your TV provider, then your TV provider might not provide the support for HBO GO on Roku.
  • Now, head to the type the activation code from the TV and then select the Activate Device option.
  • After performing all the steps, you should witness a “Success” message on both of your computer and TV. It can take some time to finish the activation.

Note: The activation code will get in 15 minutes. Just head to select the Get New Code if the activation code has expired, or if the code that you have entered is not correct.

For Deactivating-

  • Unlock HBO GO on your Roku device.
  • Now, just head down and choose the Settings icon.
  • After that, head on to choose “Deactivate Account, and then Deactivate

If you have sold your Roku and forgot to deactivate HBO GO channel, you can also deactivate the devices which are linked to your HBO GO ID. For doing this, you can reach to the HBO Help and can get the best guidance and assistance from the experts.