Can’t Sign Into HBO Go On Apple iPhone, iPad Or iPod Touch? Try Below-Given Steps

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Do you only use Apple products? If yes, then you will be interested in knowing how to access HBO GO app on iPhone, iPad and iPod Touch. The most important thing that you need is an account on HBO Go, which I’m assuming you can create easily. After creating an account, you need to sign in, but that’s where most people are facing issues. If you too are not able to sign into HBO Go app on your Apple devices, then kindly go through below-mentioned blog post.

Have you created an account on your TV provider’s account? If yes, then you will have to use the same username and password to sign into HBO GO. But, if you can’t remember the credentials, then you need to get in touch with your TV provider. For your information, HBO doesn’t have any access to your sign-in information, so if you are planning to contact the company, then it’s of no use.

Step 1: Sign into the TV provider’s official website

Only perform the steps if you can sign into your TV provider website’s account.

  1. Launch your web browser, open the website and then, sign into your account. Enter the username and password properly.
  2. Now, consult your TV provider regarding this sign in problem.

Step 2: Delete HBO GO app and reinstall it

  1. Delete HBO Go app from your Apple device(s). I think you know how to remove the app, but if don’t, then you can find the steps for removing the app from the internet.
  2. Turn off your Apple device(s), wait for a few moments and then, turn the device(s) back on.
  3. Go to Apple app store and get the HBO GO app.
  4. Install the app and sign in.

Step 3: Clear browser’s cache

  1. Open Safari browser and open ‘settings’ menu. After that, go to the ‘Safari’ option.
  2. Now, tap ‘clear history & website data’.
  3. After clearing history and website site, you need to wait for a few moments before turning on the device.
  4. Open HBO GO app and try to sign in. You will be able to access the account.

What if the HBO GO greys out?

If that happens, you will have to follow the below-mentioned steps:

  1. Check whether your Apple devices are running on the latest OS. If not, then kindly update the software.
  2. Uninstall the app on the device in which it is not working properly.
  3. Turn off the device, wait for a few moments and then, turn the device back on.
  4. Go to Apple app store and download the latest app from there.
  5. Install the app and perform sign in. Enter the username and password properly because if there is any mistake now, then again you will not be able to sign in.

If you come across any issue even after following aforementioned steps, then I would suggest that you should get in touch with HBO Go help and support providers. Generally, the process that I have discussed above is good enough to get the problem fixed, but just in case, it doesn’t get resolved, then you should consult the experts.

What Steps to Take If Netflix App Cease to Work on Your iPhone?

Technical Bulls

Netflix app is so popular these days that everybody wants to subscribe to it. People are using Netflix app on their smartphones, tablets, PCs, laptops and all other devices that support Netflix. You will find a number of users accessing Netflix on their Apple devices. Netflix works smoothly on Apple iPhone, iPad, Apple TV and MacBook. But, some iPhone users have complained about Netflix not being able to work on iPhone.

Technical Bulls

It is quite normal for an app to stop functioning on smartphones. As Netflix is also an application, and people are not being able to access it on iPhone, there is nothing to worry. The problem of ‘Netflix not working on iPhone’ can be solved by taking certain steps:

Steps to fix the problem of Netflix app not working on Apple iPhone:

Restart your iPhone

The first step of troubleshooting begins with restarting your iPhone. You have no idea how many problems can be solved by just restarting your device, so do it right now. There are certain apps that run in the background, which could create problems, so restarting the phone may solve the problem. Moreover, there is no harm in restarting the phone, so you must press that power button and restart your phone.

Check your Wi-Fi connection

If you are accessing Netflix over Wi-Fi network, then you need to check if the Wi-Fi is working properly or not. If there is any issue with the signal, then you won’t be able to stream in a proper manner. You can check the speed of your network on various websites for speed test.

Forget your Wi-Fi network

If you have tried all the things, but are not able to stream your favorite shows from Netflix over Wi-Fi connection, then you need to stop toggling your Wi-Fi off/on. Make use of another method, i.e., forget the Wi-Fi network, and after that, enter the password for the network so as to make a connection with it. The problem could be in the Wi-Fi network, so you need to pay attention towards it more than anything else.

Close and re-open Netflix app

The problem in accessing Netflix app on your phone could give rise to frozen or jittery videos. If you want to resolve this issue, then turn off the application, restart the phone and turn on the app again.

Check for updates

If there is a new update available for Netflix app, then you must get that update, as the problem of Netflix app not working on iPhone could be resolved by updating the app. If the app is up-to-date, then check if there is any update available for the device OS. If there is, then update the OS of your iPhone.

Remove the app and reinstall it

If you have tried all above steps, then you can try one more, i.e., remove Netflix app from your iPhone, restart the app, download the app from Appstore and install the app. Maybe the version you were using earlier was having some problem. Try this method and see if it works or not.

Check Netflix server status

If the Netflix server is down, then you won’t be able to stream anything. Moreover, you can’t do anything about the situation except wait until the server gets back up. 

Reset iPhone settings

If all steps failed to work, then you can reset iPhone settings. You can even reinstall the operating system if you want.