HBO is basically a cable and premium satellite TV network that offers live and original TV shows including the Veep, GoT and Silicon Valley for viewing on the TV screen. HBO has provided two services to the US citizens by the name of HBO Go and HBO Now. From both the services, users can watch unlimited shows and movies.
But, what to do if these services are not working at home? Don’t worry, we have been furnishing some steps today, which will help you in getting rid of the problems encountered on any of these services.
How is HBO Go different from HBO Now?
Some people are doubtful with these two different services however both offer the same content. The only difference is targeting the audience. HBO Go is for cable or satellite TV customers who want to access the content from their smartphone, tablet or top box. HBO Now is standalone service meant for those who haven’t subscribed to any cable or satellite TV.
Make sure that the password and username entered by you is correct
If you are not being able to access any of the services out of the two, then there is certainly some issue with the username or password. If you have forgotten the password, then you can contact HBO support.
If you are HBO now a user, then you can request for a password reset link on your registered mail address from the service support team. If the HBO now subscribed by you is through Hulu or another video app, then you have to enter the relative email address.
How to fix HBO Go or now streaming problems at home?
In case the HBO streaming is not working at home, there is a number of fixes which can troubleshoot the problem. First of all, the primary thing required for streaming is a high-speed internet connection. If the connection is faster, then only you can enjoy flawless content on the TV screen. A minimum of 3 MBPS is required for downloading the content.
Furthermore, if you have a streaming problem at home, then restart the TV, set-top box and other consoles connected to the streaming service. If this doesn’t solve the purpose, then you can reset the router by pressing the reset button for 1 minute. Try streaming the content now. You can turn off the modem as well and restart it. Sometimes, this may solve the problem.
Reinstall HBO apps:
If you are still encountering the same issue, then there can be the possibility of network strength issue. If the router is placed at a far distance from the device, then you will notice signal issue on it. Try connecting the router directly to the smart TV, smart box or game console. Occasionally, you may find HDCP content issue on your smart TV if the HBO Now or HBO Go is not working properly due to the unstable cable connection
HBO Go or HBO Now might be down
If there is some problem with HBO Now or HBO Go from the server end, then there are chances of getting the streaming problem at home. For this, you can’t do anything than to wait for some time. You can run down detector test on your computer and check if there is any service outage problem reported in your area.