Are you feeling disappointed with routine video playback errors on your HBO Go channel? If yes, then we have bought a solution for you. We hope this will work for you. There are different types of error messages which have been received continuously by some of the HBO users on their computer. We have bought a quick fix for them.
If the HBOGO com activate stops working on your computer, then close the windows first and restart your computer. Check if you are able to login to the HBO com page now or not. If you are still getting the problem, then follow the below-mentioned tips and tricks.
Check the version of your browser:
When you activate the HBO service on HBOGO activate device link, then the first thing which is reminded to you is; check the version of your computer browser. If the version is old, then you may find a problem in streaming the videos from HBO page.
Clear the browser cache and data:
Another troubleshooting step to fix the video problem is; clear the cache and old data from the browser. For this, you need to go to the browser and enter the clear data and cache in the Help link. You will be directed to cache page now. Click on ‘clear all’ to clear the data and cache completely. Now try playing the content after restarting the browser. Enter the details of your HBO Go account on the HBO Go page.
Check the flash and browser configurations:
In this step, you must check the version of adobe flash player installed in the browser and the plugins whether these are properly installed or not. If not, then download them from the internet. If you are using the HBO service on other devices like Roku, apple then the help link for these devices is different. You need to go to HBO GO Roku page from the browser for Roku related problem or HBO GO apple TV for Apple device. Download the player update immediately as soon as it launches on the internet.
Check the browser configurations after this.
You need to ensure that all the third party cookies are enabled on the browser. Turn off the incognito mode or private data browsing mode on your browser.
Clear the cache memory of flash player:
If you are still facing the same problem, then clear the cache of the flash player through the following steps:
Open the video and pause it in the middle. Right click on it to open the settings.
Open the storage panel of the website and check the ‘Settings manager’.
Delete all pages from here and confirm your submission.
Close the program and re-open it.
Try playing the videos now and check if the problem is resolved or not.
Reset the license files of your flash player:
The last but not the least trick to troubleshoot the problem is; Reset the license files of your flash player. This may solve the video playback problem. To do this, follow the on-screen instructions after opening the settings of your player. If the problem is still at large, then you can download the plugin for your Firefox browser or click on ‘Video won’t play’ link from the Internet Explorer.