Hulu is a great TV viewing streaming media web service. It is second to Netflix which has one of the greatest user bases. It also streams on all kinds of media players and uses Hulu.com Activate to function. It was previously known for its movie content but now it is also known for its video catalog as well as Live TV support. It is one of the few streaming media services which supports the live TV on the go. Here we are going to discuss an error with Hulu and its service.
The error code -3 on Hulu
The error code which we are discussing here is not a new one. It is one of those which occur commonly. There are a lot of instances in which this error code can occur which is error code -3. We all know Hulu works via Hulu activate. Hulu activate is a one-time authentication service on any device on which Hulu is running for the first time. Hulu is one of those services which make use of this security measure so that payment information is not stolen. By payment information we mean a payment measure which is already stuck with Hulu.
This error is prevalent between all sects of Hulu users. From the minimal Hulu Plus users to a full-fledged user, all are having the issue. So, this is confirmed that this is a server-side problem. Additionally, it is not prevalent on only one device. All the major devices such as smartphones, Roku hardware as well as smart TVs, all are having it. But what could have triggered it? The Hulu error code is triggered by the way updates have been delivered. As many points of the potential error have been tested till now, it has been concluded that error code has occurred because of the latest update for Live TV viewing.
This update has been delivered on a lot of hardware which is prioritized for updates. The update has led to the app breaking down and users are receiving an error code -3 stating that the video cannot be loaded. But this does not mean that we will have to wait for the next update to come for bugs to be fixed. The update can take a lot of time too. So, to save subscription charges on our Hulu Account, we will use some workarounds so that we can get the experience of using Hulu back.
How to solve the error code 3
To solve the error code 3, we will have to make sure that the device, as well as the app, are factory reset. If you are using any third-party video player, try resetting the app first and not the device. To reset the app, go to settings and then select the app. Then click on the cache and clear it. The app has been reset and you would need a Hulu.com Sign In credential to log in. hence, before resetting the app make sure that you have the credentials.
Once it is reset, sign in to the Hulu app. Go to Hulu Manage Devices and check if there are more devices than allowed which is signed in now since it can also cause an issue. Sign out of extra devices and sign in to the device which you wish to. Once it has been done, go to settings, general and then click on restart. Once the device has been restarted, the error code will be gone and your normal video services will be reinstated for good. However, if the error code still persisted, contact Hulu support for more.