Are you not being able to link or activate your newly purchased Roku media player on Roku com activate link? If yes, then there is a need to check the steps you are performing for activating the same. Sometimes, you may keep on adding the code at the wrong link or the Roku account is not created. If you have a Roku account, then only you will be able to link and activate the Roku device. In your Roku account, you will find your personal details like Name, Phone number, email ID and details of Roku player added to it. You can check the list of configured devices from Roku account.
The steps required to activate the media player can also be checked online from the Roku support page. If you want to activate it on your own, then follow the steps as it is as given on the screen. The Roku activation is done free of charge. It is necessary to log in to the Roku account while activating the device and linking to account. If you have not registered yourself on Roku account link, then create an account first and confirm the same from your mail address.
To start with the activation process, open the Roku comlink on your computer browser and enter the code on your device given on the browser screen. This will be a 4 digit code comprises of numeric and alphanumeric characters.
Finding Error while entering the code on the link
If in case, you are getting an error message while attempting to enter the code on the link, then sit back and relax. You need to enter the code again and check if all the characters entered by you are correct or not. If the passcode is correct and you are still facing any problem, then check the network connection. Any problem with the network connection may prevent you linking your media player.
- Open ‘Roku’ settings and click on ‘X’ button from Roku remote. You will be taken to the screen where you have to enter the code.
- Now, generate the new code and enter before it gets expired.
My code activation screen stuck in between
If your code activation screen stuck in between, then wait for a while as the activation process may take some minutes for configuration. You can check the progress bar from the activation screen. If you still find the same problem, then you can contact Roku support and talk to experts.
Check the steps. You must ensure that all the steps are properly implemented. If you skip any step, then this may lead to a problem. You will not be able to watch any channel until your device gets activated.
If you find Error 001 or ‘Not connected’ message on the linking or activation screen, then it means there is some problem with the internet connection. It might be slow, broken or totally dumb. If you are not getting the signal strength at all, then you must contact your internet service provider or switch to another mode of the network if available. Check whether the device or smartphone is connected to the same Wi-Fi network or not because here, your network will act as a medium of interfacing between Roku and smartphone.